Terms of Service
Last updated: June 5, 2026
These Terms of Service ("Terms") are a binding agreement between you and Votion Platform Inc. ("Votion," "we," "us," or "our") and govern your access to and use of the Votion workspace, websites, applications, data, and related services (collectively, the "Services"). By creating an account, accessing, or using the Services, you agree to these Terms. If you do not agree, do not use the Services.
These Terms are evolving alongside the product. Your use of the Services is also governed by our Privacy Policy, the Subscription Terms (and any order form or master services agreement), and any Data Processing Addendum that applies to you. For paid customers, the Subscription Terms and any signed order form or master services agreement prevail over these Terms to the extent of any conflict.
1) Acceptance and Changes to These Terms
By creating an account, accessing, or using the Services, you agree to these Terms. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to both you and that organization.
We may update these Terms from time to time. If we make a material change, we will provide reasonable advance notice (at least 14 days where practicable) by a method we reasonably believe will reach you, such as email, an in-product notice, or a posting on our website, except where an immediate change is required by law or to address a security or legal risk. Your continued use of the Services after a change takes effect means you accept the updated Terms. If you do not agree to a change, you must stop using the Services and may close your account.
2) Eligibility and Accounts
The Services are currently offered only to users in the United States. By using the Services, you represent that you are at least 18 years old and authorized to use them. The Services are organized into workspaces. A workspace may have one or more administrators who can invite and remove users, assign roles and permissions, configure integrations and customer-built tools, access and manage content within the workspace, and control workspace settings. As between Votion and the organization, the organization controls its workspace and is responsible for its administrators' actions.
You agree to provide accurate, current, and complete information when you register and to keep it updated. You are responsible for safeguarding your credentials and for all activity under your account, and you must notify us promptly if you suspect unauthorized use.
3) The Services
Votion is an AI workspace for the public sector and the businesses that work with it. Depending on your plan, configuration, and administrator settings, the Services may include a public-sector data layer captured from official and primary sources; a workspace with AI chat, a knowledge library of your own documents, and drafting and citation tools that work against that library and the public-sector data; customer-built tools your team can compose; optional task-specific tools, including a drafting tool for responses to public solicitations and for proposal, agreement, and statement-of-work documents; and integrations with third-party systems you choose to connect.
Features available to you depend on your plan, your organization's configuration, and your administrators' settings. We are continually improving the Services and may add, change, or remove features and impose or change usage limits. We will not make a change that materially degrades the core functionality of a paid plan during a paid subscription term except as permitted by the Subscription Terms or as required by law, security, or a third party's terms.
4) Customer Data and Ownership
"Customer Data" means the data, documents, files, text, and other content that you or your users upload to, submit to, or generate within the Services, including the contents of your knowledge library and the configuration of your customer-built tools, but excluding the public-sector and third-party source data described in Section 5 and the Services themselves.
As between you and Votion, you retain all right, title, and interest in and to your Customer Data. These Terms do not transfer ownership of your Customer Data to us. You grant Votion a non-exclusive, worldwide, royalty-free license to host, store, copy, process, transmit, and display your Customer Data solely as necessary to provide, maintain, secure, and support the Services to you and your organization, consistent with the Privacy Policy and any applicable Data Processing Addendum.
We do not use your Customer Data to train or fine-tune AI models, and we do not permit our AI providers to do so. Customer Data is processed by our AI providers under agreements that prohibit using customer content to train their foundation models.
You represent and warrant that you own or have all rights, consents, and permissions necessary to upload and use your Customer Data with the Services, and that your Customer Data does not violate any law or infringe any third party's rights. You are responsible for the accuracy, quality, legality, and appropriateness of your Customer Data. If you are subject to the GDPR, the CCPA/CPRA, or another applicable data-protection law that requires a data processing agreement, our Data Processing Addendum applies and is incorporated by reference where executed or accepted.
5) Public-Sector and Third-Party Source Data
The Services include data that Votion captures from official, primary, and other public sources about jurisdictions and public bodies, including licenses, permits, rules, legislation, meetings, and opportunities ("Source Data"). Source Data is provided as is and for informational purposes only. It is not legal, compliance, financial, or professional advice, and it may be incomplete, inaccurate, out of date, or different from the authoritative source.
Before relying on any Source Data for a decision, filing, submission, or any binding or time-sensitive purpose, you must independently verify it against the authoritative, official source. You are solely responsible for your use of, and reliance on, Source Data. We do not warrant that Source Data is accurate, complete, current, or fit for any particular purpose.
6) AI-Generated Content
The Services use artificial intelligence to generate text, summaries, drafts, citations, and other output ("AI Output"). AI Output is generated automatically and may be inaccurate, incomplete, out of date, or otherwise wrong, including by producing citations or references that are incorrect or that do not support the stated point. AI Output is not a substitute for professional legal, financial, compliance, or other advice.
You must review and verify AI Output before relying on it, submitting it to a counterparty or public body, or using it in any binding, regulatory, or otherwise consequential context. As between you and Votion, and subject to these Terms and the rights of any third party, you own the AI Output generated for you, and it is treated as Customer Data. Because of the nature of AI, output may not be unique, and similar or identical output may be generated for other users. We make no representation or warranty that AI Output is accurate, complete, current, non-infringing, or fit for any purpose.
7) Acceptable Use
You agree not to, and not to permit anyone to: access or use the Services without authorization or circumvent any access controls, usage limits, or security measures; interfere with or disrupt the integrity or performance of the Services, including by introducing malware; scrape, crawl, or use automated means to extract data except through features we expressly provide; reverse engineer, decompile, or disassemble the Services except to the extent this restriction is prohibited by law; use the Services for any illegal, infringing, defamatory, harassing, abusive, deceptive, or harmful purpose, or in violation of any third party's rights; upload content you do not have the right to upload; use the Services to build, train, or operate a competing product or to benchmark the Services for a competitor; or resell, sublicense, or provide the Services to a third party except as expressly permitted. We may investigate suspected violations and may suspend or terminate access if we reasonably determine that you have violated this Section or that your use poses a security, legal, or operational risk.
8) Third-Party Services and Integrations
The Services let you connect third-party systems that you control or subscribe to, such as cloud storage, CRM, and applicant tracking systems ("Third-Party Services"). When you connect a Third-Party Service, you authorize us to access and exchange data with it as needed to provide the integration. Your use of a Third-Party Service is governed by that third party's terms and privacy policy, not by these Terms. Votion does not control and is not responsible for Third-Party Services, including their availability, accuracy, security, or data practices.
9) Intellectual Property
Votion and its licensors own all right, title, and interest in and to the Services, including all software, models, data structures, designs, user interfaces, documentation, and the Votion name, logos, and trademarks. Except for the rights expressly granted in these Terms, we reserve all rights. Subject to your compliance with these Terms and, for paid customers, the Subscription Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your internal business purposes during the term of your access. If you give us feedback or suggestions about the Services, you grant us a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose without restriction or obligation to you.
10) Customer-Built Tools
The Services let you compose and configure your own tools within the workspace ("Customer Tools"). The configuration of a Customer Tool is Customer Data and is your responsibility. As between you and Votion, you are responsible for your Customer Tools, including their design, the data and instructions you give them, their outputs, and their compliance with applicable law and third-party rights. We provide the capability to build Customer Tools but do not warrant their outputs or behavior. Sections 5, 6, and 16 apply to Customer Tools and their outputs.
11) Beta and Preview Features
From time to time we may make beta, preview, early-access, or experimental features available ("Beta Features"). Beta Features are provided as is and as available, are not part of the committed Services, and may be changed, suspended, or withdrawn at any time. We disclaim all warranties and, to the maximum extent permitted by law, all liability for Beta Features.
12) Fees and Payment
Fees, billing, payment, taxes, refunds, auto-renewal, plan commitments, and related terms are set out in the Subscription Terms and any applicable order form, which control for paid plans and prevail over these Terms to the extent of any conflict. Free trials may be offered at our discretion and may be changed, limited, or discontinued at any time, except as otherwise stated in the Subscription Terms. We do not duplicate pricing in these Terms.
13) Confidentiality
"Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential. Your Customer Data is your Confidential Information; the non-public components of the Services are ours. The receiving party will use Confidential Information only to perform under these Terms, protect it using at least reasonable care, and not disclose it except to personnel and advisors who need to know it and are bound by confidentiality obligations at least as protective as these. A party may disclose Confidential Information if required by law, with reasonable prior notice where legally permitted.
14) Security and Incident Notice
We maintain reasonable administrative, technical, and physical safeguards designed to protect the Services and Customer Data, consistent with the Privacy Policy and any Data Processing Addendum. No method of transmission or storage is completely secure, and we do not guarantee absolute security. If we become aware of a security incident affecting your Customer Data, we will notify you without undue delay and as required by applicable law, and we will provide information reasonably available to us about the incident.
15) Data Retention, Export, and Deletion
You may export your Customer Data using the export features we make available, and you may request deletion of your Customer Data. On request, or following termination, we will make Customer Data available for export for a limited period and then delete or de-identify it, except where we are required or permitted to retain it to comply with law, resolve disputes, enforce our agreements, or for legitimate backup or business-continuity purposes, in which case we will retain it only as long as necessary. Retention and deletion are handled consistent with the Privacy Policy and any Data Processing Addendum.
16) Warranties and Disclaimers
THE SERVICES, INCLUDING ALL SOURCE DATA, AI OUTPUT, CUSTOMER TOOLS, BETA FEATURES, AND THIRD-PARTY SERVICES, ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOTION DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. VOTION DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SOURCE DATA OR AI OUTPUT IS ACCURATE, COMPLETE, CURRENT, OR FIT FOR ANY PURPOSE. Some warranties cannot be disclaimed under applicable law; nothing in these Terms limits any warranty that cannot be limited.
17) Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, VOTION'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES YOU PAID TO VOTION FOR THE SERVICES IN THE TWELVE (12) MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
18) Indemnification
You will defend, indemnify, and hold harmless Votion and its officers, directors, employees, and agents from and against any third-party claims, damages, liabilities, losses, and reasonable expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Customer Data, including any claim that it infringes, misappropriates, or violates a third party's rights or any law; (b) your or your users' violation of these Terms; (c) your or your users' violation of any law or third-party right; or (d) your Customer Tools and their outputs. We will give you reasonable notice of the claim, reasonable cooperation, and control of the defense and settlement, provided that any settlement that imposes a non-monetary obligation on us or admits fault on our part requires our prior written consent.
19) Term and Termination
These Terms apply from when you first access the Services and continue until your account is closed or access is terminated. You may stop using and close your account at any time; closing your account does not entitle you to a refund except as provided in the Subscription Terms. We may suspend or terminate your access if you materially breach these Terms, if we reasonably believe your use poses a security, legal, or operational risk, or if we are required to do so by law. Where practicable and lawful, we will provide notice and, for curable breaches, a reasonable opportunity to cure. The provisions that by their nature should survive termination, including those on ownership, intellectual property, confidentiality, warranties, limitation of liability, indemnification, and governing law, will survive.
20) Governing Law and Disputes
These Terms and any dispute arising out of or relating to these Terms or the Services are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. Except where applicable consumer-protection law provides otherwise, you and Votion agree that the exclusive jurisdiction and venue for any dispute will be the state and federal courts located in Denver County, Colorado, and each party consents to personal jurisdiction in those courts. Nothing in this Section deprives you of the protection of any mandatory consumer-protection law of the jurisdiction where you reside, to the extent that law applies and cannot be waived.
21) Communications
By using the Services, you consent to receive transactional and service communications from us, such as account, security, billing, and operational notices. These are part of the Services and you may not be able to opt out of them while you maintain an account. We will send marketing communications only with your separate consent or as otherwise permitted by law, and every marketing communication will include a way to unsubscribe. You can opt out of marketing communications at any time without affecting transactional communications.
22) General
You may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all of your assets, with notice to us; we may assign these Terms without restriction. Neither party is liable for any delay or failure to perform (other than payment obligations) caused by events beyond its reasonable control. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions will remain in effect. A party's failure to enforce a provision is not a waiver.
These Terms, together with the Privacy Policy, the Subscription Terms, any applicable order form or master services agreement, and any Data Processing Addendum, are the entire agreement between you and Votion regarding the Services. In the event of a conflict, the documents control in the following order: a signed master services agreement; a signed order form; the Subscription Terms; the Data Processing Addendum, for matters of personal-data processing; these Terms; and the Privacy Policy, for matters of personal-information handling. You represent that you are not located in, and will not use the Services in or for the benefit of, any country or party subject to U.S. embargoes or sanctions, and that you are not on any U.S. government restricted-party list. The parties are independent contractors.
23) Contact
Votion Platform Inc., a Delaware corporation. Mailing address: 2840 Blake St, Denver, CO 80205, United States. Questions or legal notices: support@votionplatform.com.